Frequently Asked Questions
Everything you need to know about your Givehugz experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our return portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, hug-like fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
Yes, at Givehugz, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our clothing feels as good for the planet as it does on your skin.
Can I track my package?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.